This policy explains how Zenitrix Technologies ("we", "us") handles personal data collected through this website. It is written to align with India’s Digital Personal Data Protection Act, 2023.
What we collect
- Details you give in our forms or on WhatsApp: name, phone number, area, product of interest, site type and any message.
- Basic usage data (pages visited, device type) through analytics.
- Technical data such as IP address used for security and spam protection.
Why we use it
- To reply to your enquiry, arrange a site visit and send a quote.
- To provide installation, repair and AMC services you request.
- To improve the website and measure which pages help visitors.
- To prevent spam and abuse.
Consent and your choices
We use your enquiry data only for the purpose you gave it. We use basic analytics to understand which pages help visitors. You can block analytics cookies in your browser settings at any time.
Sharing
We do not sell personal data. We may use service providers for email delivery, spreadsheets or hosting, who process data for us. If you choose to send an enquiry on WhatsApp, WhatsApp’s own terms apply.
Retention and security
We keep enquiry data for as long as needed to serve you and meet legal duties.. We use HTTPS and limit access to those who need it.
Your rights
You may ask to access, correct or erase your personal data, or withdraw consent, by writing to zenitrixautomations@gmail.com or calling +91 85006 32002.
Contact
Zenitrix Technologies, MLA Colony, Hanuman Temple St, Nizam Colony, Banjara Hills, Hyderabad, Telangana 500028.